Case studies » HMV
Project: On-going business
HMV is synonymous with product expertise, customer service and a stimulating store environment. They are one of the most well-known and respected music and video retail brands around the globe. The first HMV shop was opened in 1921 at 363 Oxford Street, one of London’s most prominent shopping streets, and HMV has developed into one of the world’s leading retailers of music, video and games.
TouchVision manufacture, maintain and install the highly regarded listening posts across HMV’s 181 UK stores. The Listening Post allows customers to select CD’s and preview them prior to purchase improving the customer experience and driving sales. Over 83 years of relentless innovation has enabled HMV to combine strong heritage with contemporary appeal. The latest concept store at Birmingham’s Bullring centre saw the installation of the 1000th listening post.
